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The retail renaissance

From doom and gloom to a retail boom By Erick Rowe, VP Industry Strategy at Infor Retail If you’ve been keeping up with the retail headlines lately (and even if you haven’t), you’ve likely heard about...

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Big retail experience is built on attention to the little details

It’s time for retailers to show they know their customers By Guy Courtin, Vice President, Industry & Solution Strategy, Infor Retail They say it’s the little things that make a difference. That...

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Is Amazon a retail monopoly?

How retailers can beat the big guys at their own game In addition to endless aisles of consumer packaged goods, retail giants like Amazon and Wal-Mart have become highly profitable purveyors of...

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10 ways the iPhone has changed retail in the last 10 years 

The rise of the smartphone-powered consumer By Guy Courtin, VP Industry and Solution Strategy at Infor Retail Steve Jobs reinvented an entire industry when he introduced the iPhone at Macworld San...

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Flexible fulfillment is more than a 2-hour delivery window

The future of delivery isn’t just speed, but context By Guy Courtin, Vice President Industry Strategy at Infor Retail When it comes to retail delivery options, customers usually only have a few options...

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Brand convergence is the new black

The dish on what’s trending at Rent the Runway In this jam-packed episode of Reinventing Retail, Sr. Director of Engineering for Rent the Runway Hampton Catlin asks, “Why do you own your clothes?” As...

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Swiping is so last year

Why Mastercard believes frictionless payments are priceless In this episode, we chat with Mastercard’s SVP of Internet of Things Partnerships Stephane Wyper about the role of IoT in retail—not for the...

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In retail, you get what you give

Customers expect something in return for their personal data. Can you blame them? In this episode we’re joined by Vineet Chaudhary, co-founder of Trendage, a fashion and technology personalization...

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The retail apocalypse is #FakeNews

IHL analysts certain the industry is alive and well In this episode, we’re joined by IHL analysts Kelly Sayre and Jerry Sheldon to discuss the ongoing sensationalism of the so-called death of retail –...

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Who says a pit stop can’t be pleasant?

Convenience stores are getting a major makeover Convenience stores might lack the big-box buzz of larger retailers, but they have their own specific concerns to address as customer expectations...

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Has personalization gone too far?

The data tracking “creep factor” that may be holding retailers back Making the most of customer data can be a difficult proposition. Not only are retailers reluctant to change the ways they use...

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